Ochanoko-net - E-commerce Online Shopping Cart Solutions - Ecommerce Web Site Hosting

  • Home
  • Ochanoko-Forum

Ochanoko-Forum

for members
This forum is only for exchanging ideas and opinions about Ochanoko-net. Click the “for members” button and enter your account ID and password to sign in.

This BBS is for Ochanoko-net users to exchange opinions and information.
Feel free to leave a message to the Ochanoko-net administrator and/or Ochanoko-net users.
Registration not required.

Your Message

Name

E-mail

Title

Message
*only English

Image

Click [ref.] and select an image to upload. * image must be 500KB or less.

AccountID

(Your shop URL will show on the BBS.)

Password

(Password is required to edit or delete your comments. *up to 10 characters)

Hide threads of this topic

Search box is added to the Sales List on the top page of Shop Manager user : Ochanoko/Kawakata 2012-12-05 10:39:14.696126  No.229

URL

You can search sales data using keywords of Category, Group and Item/Model No./GTIN. 1. Go to [Shop Manager] > [Current Status of Your SHop Site]. 2. Click the Sales Amount to move to Sales List. 3. Select and enter search conditions and click Refine in the Order Search box. If you click the Display All button, the selected order dates are effective. To reset the order dates, please select order dates and refine data again.

Hide threads of this topic

Display format for No Stock user : Tony 2012-11-26 17:00:58 (JST)  No.224

URL

Dear Ochanoko,
I would like to ask you one question.
I want my site to display "Please contact us" for items which are out of stock.
However, in the Stock Display setting, the "Display Format for No Stock" only works when I chose "Control stock by item" for my item.
If I use "Control stock by variation option" for my item, the "Display Format for No Stock" does not work anymore. It will only display "Sold out" for all the items which are out of stock.
So, please check it out and tell me what I should do.
I believe this will help other Ochanoko users as well.
Thanks in advance,
Tony

Display format for No Stock user : Ochanoko/Kawakata 2012-11-29 14:37:53 (JST)  No.225

URL

Dear Tony,

Sorry for this late reply.

The text entered in Display Format for No Stock is displayed if all options are sold out.
If there is an option still available, "Please contact us" is not be displayed.

Unfortunately, you cannot change this text manually.

Hide threads of this topic

Display Format for No Stock does not work with "Control stock by variation option"? user : Tony 2012-11-24 11:30:57 (JST)  No.223

URL

Dear Ochanoko,
I would like to ask you one question.
I want my site to display "Please contact us" for items which are out of stock.
However, in the Stock Display setting, the "Display Format for No Stock" only works when I chose "Control stock by item" for my item.
If I use "Control stock by variation option" for my item, the "Display Format for No Stock" does not work anymore. It will only display "Sold out" for all the items which are out of stock.
So, please check it out and tell me what I should do.
I believe this will help other Ochanoko users as well.
Thanks in advance,
Tony

Hide threads of this topic

You can edit the title of a remarks box user : Ochanoko/Kawakata 2012-11-19 16:11:06 (JST)  No.222

URL

You can edit the title of a remarks box which is shown in STEP2 in the shopping cart following the steps below.

1. Go to [Shop Manager] > [Advanced Settings] > [Cart Settings].
2. Edit the title in the Title of Remarks Box in Cart field.
3. Click the Complete Setting button.

In this improvement, the following setting fields are moved.

(1) Checkout Agreement Checkbox
Moved from [Checkout Question] to [Cart Settings] in Cart Settings

(2) E-mail Newsletter Subscription Box
Moved from [Advanced Settings] > [Subscription Box in Cart] to [Basic Settings] > [Customer Info Entry Page]

Hide threads of this topic

Authorize.Net became available user : Ochanoko/Kawakata 2012-11-08 14:08:03 (JST)  No.221

URL

You can use Authorize.Net in Ochanoko-net now.
Only users in US and Canada can sign up for Authorize.Net.

If you are Authorize.Net user;
1. Go to [Shop Manager] > [Advanced Settings] > [Payment Methods].
2. Click Set Payment Method in the Credit Card field.
3. Check Authorize.Net.
4. Enter API Login ID and Transaction Key.
**Gain API Login ID and Transaction Key on the Authorize.Net control panel.
Go to Account > Security Settings > API Login ID and Transaction Key.

Hide threads of this topic

Message field added to in the shopping cart user : Ochanoko/Kawakata 2012-10-31 15:40:38 (JST)  No.220

URL

You can add massage in the Returning Customer field and the New Customer field on the PC site.
On the smartphone site, they are shown above the Sign in for Checkout button and the Create My Account button.

Edit message in Note in Cart Sign-in Page on [Shop Manager] > [Advanced Settings] > [Cart Settings].
For display position, click "*See display sample".

Hide threads of this topic

PayPal Payments Pro became available user : Ochanoko/Kawakata 2012-10-29 11:37:47 (JST)  No.219

URL

You can use PayPal Payments Pro in Ochanoko-net now.
This is compatible with PayPal Payment Pro in US and Canada.

PayPal Payments Pro requires approval by PayPal.

If you are PayPal Payments Pro user;
1. Go to [Shop Manager] > [Advanced Settings] > [Payment Methods].
2. Click Set Payment Method in the Credit Card field.
3. Check PayPal for United States/Canada.
4. Enter API Username, API Password and Signature.
**Gain API Username, API Password and Signature on the PayPal control panel.
Go to My Account > MyProfile > My selling tools > API Access .
Under Option 2 - Request API credentials to create your own API username and password, click View API Signature.

For users in UK, Singapore, Australia, Hong Kong, France and Japan,
the title of setting field is changed to PayPal for UK/Singapore/Australia/Hong Kong/France/Japan.

Hide threads of this topic

Embeded tag for Model No./Item No. became available user : Ochanoko/Kawakata 2012-10-24 14:13:03 (JST)  No.218

URL

You can use the embeded tag for Model No./Item No. in [Basic Settings] > [Metatags (Each Page)] now.

Hide threads of this topic

You can create blacklist user : Ochanoko/Kawakata 2012-10-15 14:20:30 (JST)  No.217

URL

If email address and phone number match the data in the blacklist, you are warned
in the order confirmation email and order list

Create a blacklist in [Basic Settings] > [Blacklist].
You can add an entry field clicking the Add button.

Hide threads of this topic

Layout for shopping cart and registration form has been modified user : Ochanoko/Kawakata 2012-10-01 14:45:01 (JST)  No.216

URL

The layout for shopping cart and registration form has been modified as informed on Sep. 10.
Please see the details on the following page.
http://www.ocnk.biz/cart/index.html

Additionally, steps in the shopping cart are shown on the Smartphone site.

Hide threads of this topic

Modification in layout for shopping cart and registration form user : Ochanoko/Kawakata 2012-09-10 15:35:51 (JST)  No.215

URL

We will modify the page layout for the shopping cart and registration form to improve usability.
----------------------------------------------------
Modification date and time
Mon, October 1, 2012
----------------------------------------------------

Please see the following page for detailed information.
http://www.ocnk.biz/cart/index.html

Hide threads of this topic

You can use PayDollar (AsiaPay) in Ochanoko-net now. user : Ochanoko/Kawakata 2012-09-10 13:41:19 (JST)  No.214

URL

Choice of currency:
HKD, USD, SGD, CNY (RMB), JPY, TWD, AUD, EUR, GBP, CAD,
MOP, PHP, THB, MYR, IDR, KRW, SAR, NZD, AED, BND,

The available currency and condition depend on your contract.

Refer to the following page.
http://www.ocnk.biz/spec/index.php?screen=settlement

To use PayDollar, please apply for AsiaPay through the application form
in [Basic settings] > [Payment Methods] > [Credit Card]. Click "Inquiry/Application Form".

Hide threads of this topic

You can exclude selected items from the Overall Discount Setting. user : Ochanoko/Kawakata 2012-07-18 13:40:08 (JST)  No.212

URL

You can select items which are excluded from the overall discount.

To select an item, check the box of "Exclude this item from the overall discount"
in the Selling Price box

You can clear all selections by clicking the Reset Exclusion Settings for Item button
in [Basic Settings] > [Overall Discount Setting].

Hide threads of this topic

You can enter GTIN on the Shop Manager. user : Ochanoko/Kawakata 2012-07-18 13:38:59 (JST)  No.211

URL

The entry field for GTIN became available in an item registration page.

Go to an item registration page, and you can find the GTIN field
in the Model No./Item No. box.

If you enter GTIN, it is automatically added to the followings,
though it does not appear on the shop front.

- end of keywords for META tags in the item description page
- [gtin] for Google Product Search in the item registration page
*If you upload GTIN using a CSV file, it is not copied in [gtin].
- order details in Order Control

You can search an item and and order in the following page.
- [Order Control] > [Orders]
- [Order Control] > [Order Download]
- [Inventory Control] > [Existing Items]
- [Inventory Control] > [Bulk Registration/Change]

Hide threads of this topic

You can get a Google AdWords Free Trial Coupon on Ochanoko-net. user : Ochanoko/Kawakata 2012-06-04 11:17:56 (JST)  No.210

URL

Google AdWords offers new AdWords users a free trial coupon worth JPY7,500.
Click a banner in the left column on the front page of Shop Manager.
The banner is not available during the free trial period.

If you are using AdWords, you cannot use this coupon.

Hide threads of this topic

For the English version to be available in French user : pat 2012-03-13 16:48:51 (JST)  No.208

URL

Hello.
Entrant a company in France, who are using the site for sale Ochanoko as for Japan.
Currently, when trying to use the English version of the site for Ochanoko also outside France, as well as in France, we have the registration of the product towards the site staff French Open after finishing the trial period.

Foreign language point of non-English version is not available currently is aware of.
Although the buttons and icons have been replaced with French in the image, you can change the notation of each page is written in English in French What also unreasonable · · ·, name, address, for example when the customer registration.

Kindly let me know if you can change to French notation notation in the range where English.

French in English version user : Ochanoko/Kawakata 2012-03-14 09:35:29 (JST)  No.209

URL

Some text are written on program, and it is impossible for you to edit fixed text
on the Shop Manager.

To change fixed text, we have to edit it on program, which affects all users.
If fixed text is changed from English to French, the text will be displayed in French
on all shops in Ochanoko-net.

We apologize for not being able to meet your requirement, but hope that you will
kindly understand this condition.

Hide threads of this topic

Web mail user : Ken 2012-02-18 11:28:39 (JST)  No.205

URL

I wish you guys can provide web email for us users.

Contact Ochanoko-net user : Ochanoko/Kawakata 2012-02-27 10:01:49 (JST)  No.207

URL

Please use an inquiry form to contact us.
https://www.ocnk.biz/contact/

On the shop manager, click the Support button the the top of the page.

Hide threads of this topic

Price increase user : Kenshin 2012-02-13 22:33:26 (JST)  No.204

URL

Is there a way to increase price simultaneously on one category?

For example:

Toys: add +50 on all items on this category

If no function, I hope there will be in the near future.

thanks!

Bulk price changes user : Ochanoko/Kawakata 2012-02-27 10:01:17 (JST)  No.206

URL

We apologize for this very belated reply.

Unfortunately, there is no way to change a price for some items
with a single action.


To change price and quantity of some items in a category or a group, please use
[Shop Manage] > [Inventory Control] > [Bulk Change of Prices and Quantities].
Select a Category in the Refine Items box. If the item has variation,
click the Quantity and Price by Option button.
Entry fields for prices will appear in the next page.

CSV file enables you to change prices in a category at once.
You can download and a upload a CSV file
in [Shop Manager] > [Inventory Control] > [Bulk Registration/Change].

Hide threads of this topic

OCNK became compatible with Google Ecommerce. user : Ochanoko/Kawakata 2012-01-16 16:30:50 (JST)  No.203

URL

You can use Google Ecommerce for your shopping cart.

<Register with Google Analytics>
http://www.google.com/analytics/

<Gain UA code>
1. Go to the Google Analytics setting page, and select Profile Settings
2. In E-Commerce Setting, select Yes, an E-Commerce Site.
3. Select a currency if needed.
4. Find Property ID above the setting form, and copy UA code.

<Set Google Ecommerce to your site>

5. Go to [Shop Manager] > [Design Control] > [Access Analysis Tags]
6. Paste the UA code you gained in the Google Analytics UA code field.

The UA code can be shared between PC site and Smartphone site, but the data will
be shared as well. In the following case, create a new property and set another UA code
in [Smartphone Site Control] > [Access Analysis Tags].
・ Domain name differs between PC site and Smartphone site.
・ You wish to receive two separate tracking data - PC site and Smartphone site.

Please note that operations on the Shop Manger, such as changes and cancellations, will not be tracked.

<Check the data on Google Analytics>
Select Standard Reporting tag.
You can find Ecommerce under Conversions in the left menu.

For operation in the Google Analytics, use Google Help center or ask Google.

Hide threads of this topic

It became possible to receive order confirmation e-mail and inquiry e-mail with different e-mail address. user : Ochanoko/Kawakata 2011-12-13 11:37:57 (JST)  No.202

URL

You can add different e-mail address to receive order confirmation e-mail and inquiry e-mail now.

<To receive order confirmation e-mail>
1. Go to [Shop Manager] > [Basic Settings] > [Order Confirmation E-mail].
2. Enter additional e-mail address in the Receiving E-mail Address for Order Confirmation box.
3. Click the Complete Setting button.

<To receive inquiry e-mail>
1. Go to [Shop Manager] > [Basic Settings] > [Auto-Reply E-mails].
2. Click the Edit E-mail button in the Return Receipt E-mail for Inquiries box.
3. Enter additional e-mail address in the Receiving E-mail Address for Inquiry box.
4. Click the Complete Setting button.

Both order confirmation e-mail and inquiry e-mail are still sent to Contact Person's E-mail Address and BCC E-mail Address.

Hide threads of this topic

The personalization function is available. user : Ochanoko/Kawakata 2011-12-06 15:42:03 (JST)  No.201

URL

For personalized items, new input types are added to the shopping cart.
Text entry fields, drop down boxes and radio button fields are available now.

To use this function, follow the steps below.

-------------------------------------------------
STEP1: Create a personalization template
-------------------------------------------------
1. Go to [Inventory Control] > [Personalization Template].
2. Enter Template Name and Order.
3. Click Register.
4. The personalization template name appears in the list.

* You can also display prices under the personalization selection field.
If you do not need it, deselect "Display prices below".

-------------------------------------------------
STEP2: Create a personalization item
-------------------------------------------------
5. Click "Add" a personalization item.
6. The setting field for a personalization item appears.
Select and enter required information.

-------------------------------------------------
STEP3: Set a personalization template to an item
-------------------------------------------------
7. Go to an item registration page.
8. The Personalization Template field appears, and select a template.

** You can set a personalization template using a CSV file.

Edit/Delete

Edit or delete your post using the form below.

Operation Message No. Password