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korea beauty house user : garen 2010-02-27 17:44:45 (JST)  No.112

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Hi when i try to make a purchase and proceed to check out.. it actually show this massage (Your shopping cart is empty.

If you are unable to add an item to your shopping cart, cookies may not be enabled. Please check your internet browser settings. If a virus scan software is installed on your PC, please disable it temporarily.)


and i try clicking continue shopping it actually divert me to (http://koreabeautyhouse.ocnk.biz/product-list/1) instead of (http://www.koreabeautyhouse.com/)

could you pls help asap thanks.

url in the shopping cart user : Ochanoko/Kawakata 2010-03-03 10:59:50 (JST)  No.113

URL

As we mentioned in the following page;
http://www.ocnk.biz/payment/

the pages secured by SSL, such as shopping cart, inquiry form and the registration form are displayed
under the ocnk.biz domain even if you use the private domain plan.

Unfortunately, we cannot change this specification, and we hope that you kindly accept our condition.

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Shopping guide user : ayuminimax 2010-02-10 09:04:53 (JST)  No.110

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I would like to add an image file on the " Shopping Guide: section.
I tried with HTML but it didn't work...
The image size is smaller than 200 KB.

Please tell me how to program.

Thank you.

Image in the shopping guide user : Ochanoko/Kawakata 2010-02-17 11:32:32 (JST)  No.111

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If you select "Undisplay" in the Status box, the text or image entered in the Message in the Shopping Flow are not displayed.
To display image in the shopping flow box, select "Display first".

Then upload the image in the Imaage Manager and write html in the Massage in the Shopping Flow box.
Please note that html writing is out of scope of our support.

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Paypal additional 5% charge user : Makamasa 2010-02-03 12:26:07 (JST)  No.108

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Paypal requires 5% additional charge of TOTAL amount, how can I set this automatically?

PayPal transaction fee user : Ochanoko/Kawakata 2010-02-08 17:01:31 (JST)  No.109

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Unfortunately, you can only charge the total amount in the shopping cart,
and cannot add some charge to it.

To charge different amount from the total amount,
kindly use the Email Payment whichi is provided by PayPal.

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Order list and order detail page were improved user : Ochanoko/Kawakata 2010-02-02 15:28:58 (JST)  No.107

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The followings were improved in [Order Control] > [Orders].

---------------------------------------------------------------------
▼The bulk operation to undisplay, retrieve, and delete is available.
---------------------------------------------------------------------
For bulk operation, at the left end of the list, click the checkbox for orders you select, and click the Undisplay button above the list.
*The bulk operation function was added and the Undisplay, the Retrieve, and the Delete buttons in each order line were deleted.


*ATTENTION!
#Processing#
Processing is executed page by page when you undisplay and copy multiple orders. If you select 5orders in the first page,
select another 5orders in the second page and click an operation button, only the 5orders in the second page will be operated.

*TIPS
#Select multiple orders#
You can select and release multiple orders using the Shift key.
If you hold down the Sift key and select first line and forth line, 4orders from between first line and forth line are selected.

●Undisplay
If you undisplay orders, the orders undisplayed will be moved to the Undisplayed Orders box.
To retrieve orders, select orders and click the Retrieve button.
To delete orders, select orders and click the Delete button in the Undisplayed Orders box.
*You can delete all orders in the Undisplayed Orders list. Click the Delete all hidden data button.

If you click the “** order(s) selected” link above the item list or the Display Selected button in the header line,
only the selected orders will be displayed.
If you use the Display Selected button, all the selected orders in a page.
If you click the Display Selected button again, all orders will be displayed.


*Tips
#Multiple Selection#
▼Selection is held
・if you move to another page using the page link such as “first page” and “next page”,
・if you narrow down orders using the Order Search box, and
・if you go to edit page from the Order Details page and return to the order list page
clicking the Return to Order List link.

▼Selection is released
・if you click the Cancel Settings button, and
・if you move to another page not using the page link (such as using the Back button on the browser).

------------------------------------------------
▼Icons in the email management.
------------------------------------------------
In the email management, checkboxes were changed to icons.
If you click the icons, the status changed to “Done”

---------------------------------------------------------------------
▼Payment methods and desired delivery time were added.
---------------------------------------------------------------------
Payment method and desired delivery date and time (if appointed) are displayed in the order list.

If multiple delivery times are appointed, only a delivery date and time is displayed. To see the other details,
click the Other specified dates link.

If you do not allow purchasers to appoint either the delivery date and the delivery time,
the Delivery Date column is undisplayed.

----------------------------------------------------
▼See Details button was changed to an icon
----------------------------------------------------
The operation buttons were changed to icons to use pages effectively.
*The bulk operation function was added and the Undisplay, the Retrieve, and the Delete buttons
in each order line were deleted.

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[Existing Items] and [Prerelease Items] setting pages ware improved user : Ochanoko/Kawakata 2010-02-01 19:46:37 (JST)  No.106

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The followings are improved in
[Shop Manager] > [Commodity Control] > [Existing Items] and
[Shop Manager] > [Commodity Control] > [Prerelease Items]

------------------------------------------------------------------------------------------------------------------
▼Thumbnail images
------------------------------------------------------------------------------------------------------------------
Thumbnail images are displayed in the item lists.

------------------------------------------------------------------------------------------------------------------
▼Operation icons
------------------------------------------------------------------------------------------------------------------
The operation button were changed to icons to use pages effectively.
*The bulk operation function was added and the Undisplay, the Retrieve, the Delete and the Release buttons were deleted.

------------------------------------------------------------------------------------------------------------------
▼The bulk operation to undisplay, copy, retrieve, delete and display is available.
------------------------------------------------------------------------------------------------------------------
For bulk operation, at the left end of the list, click the checkbox for items you select, and click the operation button in the Operation box at the right end.

*ATTENTION!
<Processing>
Processing is executed page by page when you undisplay and copy multiple items. If you select 5items in the first page, select another 5items in the second page and click an operation button, only the 5items in the second page will be operated.

*TIPS
<Select multiple items>
You can select and release multiple items using the Shift key.
If you hold down the Sift key and select first line and forth line, 4items from between first line and forth line are selected.

●Undisplay
If you undisplay items, the items undisplayed will be moved to the Undisplayed Items box.
To retrieve items, select items and click the Retrieve button.
*The items retrieved will appear at the button of each category.
To delete items, select items and click the Delete button in the Undisplayed Item box..
*You can delete all items in the Undisplayed Item list. Click the Delete all hidden data button.

●Copy
If you copy items, the items copied will be displayed just under the original item.
The copy icon will appear at the right of the check column. This copy icon will be deleted after the copied item is edited.
If you click “Copy” in the header line, only the items with the copy icon will be displayed. If you click “Copy” again, all the items will be displayed.

If you click the “** item(s) selected” link above the item list or the Display Selected button in the header line, only the selected items will be displayed.
If you use the Display Selected button, all the selected items in a page.
* You can, however, copy up to 50items at a time.
If you click the Display Selected button again, all items will be displayed.

*Attention!
If you copy the items which can be purchased in the shopping page, the item copied will be added in the shopping page for purchase. When you copy items, you can close your shopping site temporarily changing the shop status in [Design Control] > [Shop Status] > “Select Shop Status”.

*Tips
<Multiple Selection>
▼Selection is held
・if you move to another page using the page link such as “first page” and “next page”,
・if you narrow down items using the Refine Items box,
・if you go to edit page clicking the Change Entry and the Based on This Item buttons and return to the item list page clicking the Return to Item List link, and
・if you change the display order clicking the Up and the Down buttons.

▼Selection is released
・if you click the Cancel Settings button, and
・if you move to another page not using the page link (such as using the Back button on the browser.

------------------------------------------------------------------------------------------------------------------
▼Change Entry button was added in the Undisplayed Items box.
------------------------------------------------------------------------------------------------------------------
You can edit the item information of the items in the Undisplayed Items box.

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[Item Ranking], [New Items] and [Recommendations] setting pages were improved user : Ochanoko/Kawakata 2010-02-01 19:45:19 (JST)  No.105

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Thumbnail images are displayed in the item lists in the following pages.

[Shop Manager] > [Content/Page Control] > [Item Ranking]
[Shop Manager] > [Content/Page Control] > [New Items]
[Shop Manager] > [Content/Page Control] > [Recommendations]

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Discount can be set for non-members user : Ochanoko/Kawakata 2010-01-21 15:25:45 (JST)  No.104

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You can set discount rates for non-members now, like other groups.

To use this function, select See at a **% discount and enter discount rate
in [Basic Settings] > [Membership Settings].
* For categories, use Settings for Member Groups page in the Category Control,
and for items, use Set Member Restriction box in the item registration page.

* If you "Apply" this overall discount setting, the discount settings
in the Membership Settings and item registration pages are automatically cancelled.
For the items whose prices are undisplayed, the words, Member Price is displayed.

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Overall discount setting is available now user : Ochanoko/Kawakata 2010-01-21 15:24:55 (JST)  No.103

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You can set discount for all items and customers now, though a discount rate was
set to each member group, each category and each item.

To use this function, go to [Basic Settings] > [Overall Discount Setting].

* If you "Apply" this overall discount setting, the discount settings
in the Membership Settings and item registration pages are automatically cancelled.
For the items whose prices are undisplayed, both discount settings are not applied.

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Page size user : Makamasa 2009-12-18 11:29:39 (JST)  No.101

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I noticed when I am using a 1280x800 resolution, there is a wide space on both sides of the page. How can I adjust the size of the page to fit on every resolution?

Page size user : Ochanoko/Kawakata 2009-12-25 10:38:09 (JST)  No.102

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We apologize for this belated reply.

Unfortunately, our service does not fit a widescreen, and you cannot adjust the page size.

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Tax display in item information page came to be selected user : Ochanoko/Kawakata 2009-12-02 10:05:40 (JST)  No.100

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You can select if you display “Tax inclusive”, “Tax exclusive” or nothing in item information pages.
You can also select if you display descriptions about tax in the Shopping Guide page.

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Message came to be displayed in the sign-in page user : Ochanoko/Kawakata 2009-12-02 10:04:33 (JST)  No.99

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If you select “Do not allow access” for non-members in the member restriction settings,
you can display your original message in the sign-in page now.

Enter your message in “Free Space for Sign-in Page” in [Shop Manager] > [Basic Settings]
> [Member Restriction Settings].
* The message entered here will be displayed only if you select “Do not allow access” for non-members.

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Special Terms of Return Policy was added user : Ochanoko/Kawakata 2009-11-16 18:51:48 (JST)  No.98

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We add the Special Terms of Return Policy is added in the Terms & Conditions page.

If you make an entry in the Special Terms of Return Policy box in [Basic Settings] >
[Terms & Conditions], it appears as follows.

(Shopping Cart)
Whole text appears above the Purchase button at STEP 4.

(Item Information Page)
A text link appears above the Add to Cart button
and the whole text will appear after clicking the link.

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Settings for Member Groups (View) page was improved user : Ochanoko/Kawakata 2009-11-16 18:50:43 (JST)  No.97

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You can check where the member restriction is set in more detail now.

Go to [Commodity Control] > [Setting for Member Groups (View)].

You can see where the restriction is set, in overall setting,
in the category setting, or in the item registration page.

If you select a category and click the Read Data, you can see conditions of the items
where the member restrictions are set.

You can cancel the member settings in the same page.

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Shopping site can be closed to viewers user : Ochanoko/Kawakata 2009-10-07 13:53:47 (JST)  No.96

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When you edit your pages, you can close your shopping site to viewers and only you can view usual pages.

While shopping site is closed, the usual pages can be accessed only from the Shop Manager by clicking such as the Display Shop Page button.

To use this function, go to [Design Control > [Shop Status] and select “Open” or “Close”.
If you select “Close”, a cover page will be displayed to viewers.

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Access restriction to free-design pages user : Ochanoko/Kawakata 2009-08-31 17:56:43 (JST)  No.95

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You can restrict access to each free-design page according to member groups.

To use this function, apply the Member Restriction, in advance, in [Basic Settings] > [Membership Settings].

For settings, follow the steps shown below.
1. Go to [Content/Page Control] > [Free-Design Page (New Page)] or [Free-Design Page (Edit)].
2. Select the status for each free-design page in the Set Member Restriction box just below the Edit Free-Design Page box.
3. Click the View Entry button > Reflect on Screen button at the bottom of the screen.

To set all free-design pages at one time in the list,
1. Go to [Content/Page Control] > [Settings for Member Groups (Edit)].
2. Click select the status for each free-design page.
3. Click the Complete Settings button.

* If you select “Undisplay on Menu” in the edit screen, the page title does not appear in the [Settings for Member Groups (Edit)] page.

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Additional functions in specifying delivery date and time. user : Ochanoko/Kawakata 2009-08-20 15:04:45 (JST)  No.94

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・Purchasers can select different delivery dates and times for different recipients.
--------------------------------------------------------------------------------------------------------
To use this functions,

1. Go to [Advanced Settings] > [Delivery Details]
2. Check the box of “Accept different delivery dates and times among different recipients” in the Multiple Recipients.
*If you select this, be sure to check the box of “Accept multiple recipients in one order“.
3. Click the Complete Setting button at the bottom of the screen.

*If you select this, purchasers can specify the delivery date and time in each recipient box, and the specified date and time will be displayed in each recipient box in the order confirmation e-mail, in the final confirmation page in the shipping cart and in the Purchase History in the My Page.


・You can select “Do not allow purchasers to appoint a delivery date and time “ in a certain delivery method.
--------------------------------------------------------------------------------------------------------
If you allowed purchasers to specify the delivery date and time, this was applied to all delivery methods with no exception. Now you can disable this function in some delivery methods you select.

Not to allow purchasers to specify the delivery date and time in a certain delivery methods,

1. Go to [Advanced Settings] > [Delivery Charges] and click “Set Delivery Charge” to open the settings screen.
2. Check the box of “Do not allow purchasers to appoint a delivery date and time “
3. Click the Change button at the bottom of the screen.

*If you select “Accept multiple recipients in one order“, be sure to select also “Accept different delivery dates and times among different recipients“

In accord with this improvement, the specified delivery date and time is moved to each recipient box in the order details page

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The index for previous data can be undisplayed in the front page of the Shop Manager user : Ochanoko/Kawakata 2009-07-16 14:35:00 (JST)  No.93

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If you wish to make the year lines of previous data undisplayed in the front page of the Shop Manager,
kindly click [+] at the right of “Previous Data”. To open it, click [-].

Additionally, the numbers of orders received are displayed in the list of “Current Status of Your Shop Site” now.

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More titles and labels can be changed, and the display status for more titles can be selected in the left column user : Ochanoko/Kawakata 2009-06-18 15:42:54 (JST)  No.92

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----------------------------------------------------------------------
Change page titles and labels in the following parts.
----------------------------------------------------------------------
Go to [Operation Screen] > [Design Control] > [Page Titles/Labels].
*The page title in the Shop Manager was changed from Page Titles to Page Titles/Labels.
*You can see the display position of each page title and label. Click “*See the display position” just below the each title.
<Front Page>
・Item Search (at the top of the screen)
・Sign-in (in the left column)
・Register now! (In the sign-in box in the left column)
・May Page (in the left column after sign-in)

<Item List Page>
・Item List (page title)
・Sort by
・number of items

<Item Information Page>
Item Information (page title)
Item Information (title for common elements)

<Price Label>
・Our Selling Price
・Regular Price
・Our usual price (members-only page)
・Member Price (members-only page)

<Unit Label>
You can change the unit label for available quantity, now, for example from pcs. to sets.
To change the unit label, go to [Operation Screen] > [Commodity Control] > [Stock Display]. You can change the unit label for each item in the item registration page.


---------------------------------------------------------
Select display status in the following parts
---------------------------------------------------------
Go to [Operation Screen] > [Design Control] > [Page Layout].

<Left Column in Front Page>
・Category List
・Group List
・Shopping Cart
・Sign-in
* You cannot disable the sign facility itself even if you select “Undisplay”.

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Icon settings were improved user : Ochanoko/Kawakata 2009-06-17 15:35:17 (JST)  No.91

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We added the following functions today.

A) Icon images can be changed.

1. Go to [Operation Screen] > [Design Control] > [Images and Comments].

2. In the Icon Image box, select a tab for the icon which you wish to change. The tab currently selected shows in white.

3. Select an image
- To select an icon from prepared icons -
Select the number from the list box. To check the prepared images, click the “List of still images”. Settings are saved if you move to another tab.

- To use an image that you made yourself -
Click the ref. button, and select the image you wish to use in your shop. If you select the image that you already registered in the Image Manager, click the Select Picture from Image Manager button and select an image. Settings are saved if you move to another tab.

<Icon Image Size>
The recommended icon image size is 60 x 15 pixels (width x height). The image will be displayed in the original size.

4. Change the descriptions for icons in the Shopping Guide page
If you wish, you can change the descriptions for icons in the Shopping Guide page.
You cannot display different descriptions among No.1, No.2, No.3, No4 and No.5 and can set for “New Items”, “Recommended Items” and “Ranking”.

5. Complete Setting
Click the Complete Setting button at the bottom of the page.

**************************************************************************************************

B) Select the display status of icon images.

You can select the display status of icon images from display and undisplay.

- For the display in the front page -
1, Go to [Operation Screen] > [Design Control] > [Page Layout]

2. Select the display status in the Icon Image Display /Undisplay” column. This setting will be reflected on the icons displayed in the New Item box, the Recommendation box and the Item Ranking box in the front page.
** In the Item Ranking box, only New Items and Recommended Items icons are displayed.

3. Click the Complete Setting button at the bottom of the page.


- For the display in the item list page -
1. Go to [Operation Screen] > [Item List/Item Information Page]

2. In the Set List of Items box, select “display” or “not display”. You can set the different status between “with details” and “photos only”. This setting will be reflected on the icons in item list pages (by category and by group).


- For the display in the item information page -
1. Go to [Operation Screen] > [Item List/Item Information Page]

2. In the Set Item Information Page box, select “display” or “not display”. You can set the status for related items separately. This setting will be reflected on the icons in item information pages including related items.

3. Click the Complete Setting button at the bottom of the page.

**************************************************************************************************

With this improvement, icons can be displayed in the following places additionally.
-----------------------------------------------------------
Front Page/ New Items box, Recommendation box (applied only to “photos only” in the central area and to right area)
Front Page/Ranking box
Item List Page (allied only to “photos only”)
Item Information Page/Related Items
-----------------------------------------------------------
** Ranking icons are not displayed in the Ranking box, as the ranking is displayed originally.

The default setting is “not display” and if you wish to display icons in the above places, please set them following the above steps.

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continue with Ochanoko-net user : pacenn 2009-06-15 00:22:56 (JST)  No.89

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I'm using the free trail and I want to activate my online store with Ochanoko-net service before june 20. I chose credit card method and I entered my credit card information. still nothing happen

Payment user : Ochanoko/Kawakata 2009-06-15 14:54:36 (JST)  No.90

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If you already selected the credit-card payment and registered your credit-card information,
you have only to click the "Pay by Credit Card" button in the Expiration Date of Current Contact box,
in [Basic Settings] > [Contract Details].

Be sure not to click the "View Entry" and the "Change" buttons at the bottom of the screen.

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