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For the English version to be available in French　user : pat　2012-03-13 16:48:51 (JST) 　No.208

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Hello.
Entrant a company in France, who are using the site for sale Ochanoko as for Japan.
Currently, when trying to use the English version of the site for Ochanoko also outside France, as well as in France, we have the registration of the product towards the site staff French Open after finishing the trial period.

Foreign language point of non-English version is not available currently is aware of.
Although the buttons and icons have been replaced with French in the image, you can change the notation of each page is written in English in French What also unreasonable · · ·, name, address, for example when the customer registration.

Kindly let me know if you can change to French notation notation in the range where English.

French in English version　user : Ochanoko/Kawakata　2012-03-14 09:35:29 (JST) 　No.209

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Some text are written on program, and it is impossible for you to edit fixed text
on the Shop Manager.

To change fixed text, we have to edit it on program, which affects all users.
If fixed text is changed from English to French, the text will be displayed in French
on all shops in Ochanoko-net.

We apologize for not being able to meet your requirement, but hope that you will
kindly understand this condition.

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Web mail　user : Ken　2012-02-18 11:28:39 (JST) 　No.205

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I wish you guys can provide web email for us users.

Contact Ochanoko-net　user : Ochanoko/Kawakata　2012-02-27 10:01:49 (JST) 　No.207

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Please use an inquiry form to contact us.
https://www.ocnk.biz/contact/

On the shop manager, click the Support button the the top of the page.

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Price increase　user : Kenshin　2012-02-13 22:33:26 (JST) 　No.204

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Is there a way to increase price simultaneously on one category?

For example:

Toys: add +50 on all items on this category

If no function, I hope there will be in the near future.

thanks!

Bulk price changes　user : Ochanoko/Kawakata　2012-02-27 10:01:17 (JST) 　No.206

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We apologize for this very belated reply.

Unfortunately, there is no way to change a price for some items
with a single action.


To change price and quantity of some items in a category or a group, please use
[Shop Manage] > [Inventory Control] > [Bulk Change of Prices and Quantities].
Select a Category in the Refine Items box. If the item has variation,
click the Quantity and Price by Option button.
Entry fields for prices will appear in the next page.

CSV file enables you to change prices in a category at once.
You can download and a upload a CSV file
in [Shop Manager] > [Inventory Control] > [Bulk Registration/Change].

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OCNK became compatible with Google Ecommerce.　user : Ochanoko/Kawakata　2012-01-16 16:30:50 (JST) 　No.203

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You can use Google Ecommerce for your shopping cart.

<Register with Google Analytics>
http://www.google.com/analytics/

<Gain UA code>
1. Go to the Google Analytics setting page, and select Profile Settings
2. In E-Commerce Setting, select Yes, an E-Commerce Site.
3. Select a currency if needed.
4. Find Property ID above the setting form, and copy UA code.

<Set Google Ecommerce to your site>

5. Go to [Shop Manager] > [Design Control] > [Access Analysis Tags]
6. Paste the UA code you gained in the Google Analytics UA code field.

The UA code can be shared between PC site and Smartphone site, but the data will
be shared as well. In the following case, create a new property and set another UA code
in [Smartphone Site Control] > [Access Analysis Tags].
・ Domain name differs between PC site and Smartphone site.
・ You wish to receive two separate tracking data - PC site and Smartphone site.

Please note that operations on the Shop Manger, such as changes and cancellations, will not be tracked.

<Check the data on Google Analytics>
Select Standard Reporting tag.
You can find Ecommerce under Conversions in the left menu.

For operation in the Google Analytics, use Google Help center or ask Google.

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It became possible to receive order confirmation e-mail and inquiry e-mail with different e-mail address.　user : Ochanoko/Kawakata　2011-12-13 11:37:57 (JST) 　No.202

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You can add different e-mail address to receive order confirmation e-mail and inquiry e-mail now.

<To receive order confirmation e-mail>
1. Go to [Shop Manager] > [Basic Settings] > [Order Confirmation E-mail].
2. Enter additional e-mail address in the Receiving E-mail Address for Order Confirmation box.
3. Click the Complete Setting button.

<To receive inquiry e-mail>
1. Go to [Shop Manager] > [Basic Settings] > [Auto-Reply E-mails].
2. Click the Edit E-mail button in the Return Receipt E-mail for Inquiries box.
3. Enter additional e-mail address in the Receiving E-mail Address for Inquiry box.
4. Click the Complete Setting button.

Both order confirmation e-mail and inquiry e-mail are still sent to Contact Person's E-mail Address and BCC E-mail Address.

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The personalization function is available.　user : Ochanoko/Kawakata　2011-12-06 15:42:03 (JST) 　No.201

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For personalized items, new input types are added to the shopping cart.
Text entry fields, drop down boxes and radio button fields are available now.

To use this function, follow the steps below.

-------------------------------------------------
STEP1: Create a personalization template
-------------------------------------------------
1. Go to [Inventory Control] > [Personalization Template].
2. Enter Template Name and Order.
3. Click Register.
4. The personalization template name appears in the list.

* You can also display prices under the personalization selection field.
If you do not need it, deselect "Display prices below".

-------------------------------------------------
STEP2: Create a personalization item
-------------------------------------------------
5. Click "Add" a personalization item.
6. The setting field for a personalization item appears.
Select and enter required information.

-------------------------------------------------
STEP3: Set a personalization template to an item
-------------------------------------------------
7. Go to an item registration page.
8. The Personalization Template field appears, and select a template.

** You can set a personalization template using a CSV file.

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Error display has been changed in the customer information entry form.　user : Ochanoko/Kawakata　2011-12-06 15:39:50 (JST) 　No.200

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Errors are surrounded with a red frame to emphasize them.
Please check in a registration form and an inquiry form.

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A new page layout is available.　user : Ochanoko/Kawakata　2011-12-06 15:38:06 (JST) 　No.199

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Layout 5 was added for layout of item information pages.
Go to [Design Control] > [Item List/Item Information Page] and select a layout.

Additionally, you can put "Add to Cart" button at the bottom of the item description field.
* To use this new button, select Layout 1, 2 or 4.

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Larger image is displayed in a popup in item description pages　user : Ochanoko/Kawakata　2011-11-21 16:50:54 (JST) 　No.198

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Larger image is displayed in a popup in item description pages.

Larger image in an item description page is displayed in a pop-up window now
instead of a new window.

! If you use Flash,
The Flash may be displayed over popup image.
In that case, edit your tags referring to the following page.

https://www.ocnk.biz/faq/index.php?action=artikel&cat=4&id=20&artlang=en

Additionally, main image is switched by mouseover instead of clicking a thumbnail.

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Shop Owner's Profile has been improved.　user : Ochanoko/Kawakata　2011-10-03 15:15:02 (JST) 　No.197

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<Shop Owner's Image>
Larger image is available in the Shop Owner's Profile box.
If you use an image smaller than 100px (width), the image is displayed in the original size.
If you use an image in 100px (width) or larger, the image resized to 100px (width).

<Shop Owner's Profile Page>
You can create a Shop Owner's Profile page, that is linked from the Shop Onwer's Profile box in the top page.
Go to [Shop Manager] > [Content/Page Control] > [Shop Owner's Profile].
Select "Use" in Shop Owner's Profile Page (PC Site) field, and edit message in the About Myself field.

If your message in About Myself is too long, you can undisplay the message in the top page.
If you wish to undisplay the message in the top page, please select "Undisplay" "About Myself" on the top page in PC site.

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You can edit data feed in accord with the changes to Google Product Search.　user : Ochanoko/Kawakata　2011-09-21 14:37:18 (JST) 　No.196

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Google changes Deed Specification on September 22.
http://www.google.com/support/merchants/bin/answer.py?answer=1346661

You can edit the data file before uploading data feed to Google.

Go to [Shop Manager] > [Marketing] > [Google Product Search].
Make settings in the Google Product Search box first, and download a file in the Download box.

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Management Note in Member Information can be downloaded in the CSV file.　user : Ochanoko/Kawakata　2011-09-21 14:36:08 (JST) 　No.195

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Management Note is added to the CSV file in Member Information.
Go to [Shop Manager] > [Order Control] > [Member Information].

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Image file is automatically resized.　user : Ochanoko/Kawakata　2011-09-21 14:35:35 (JST) 　No.194

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If an image file is larger than 200KB in jpg format, the file will automatically be reduced as below.

<Size>
Height and width will be shorten to 800px or smaller at the same rate.
*If both height and width are originally 800px or smaller, the file will be not adjusted.

<Image Quality>
The image quality will be adjusted on the system.
* If the resized image quality is too low, please edit the original image before uploading.

***NOTE!***
#File Size
An image file larger than 10MB is not acceptable.

#File Format
This resize function works only for jpg format.
You must reduce the file size manually in gif format and png format.

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You can display image easily.　user : Ochanoko/Kawakata　2011-09-21 14:34:50 (JST) 　No.193

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HTML tags to display image are automatically inserted by clicking a button in the following pages.

<Inventory Control>
New Item
Existing Items

<Content/Page Control>
Shop Owner's Profile
What's New
Owner's Diary
Free-Design Page
Introduction Page

<Smartphone Control>
Free-Design Page
Introduction Page

Click a button in the Add Image box in the fields where html tags are available.
HTML tags are inserted in the Normal Mode, and the image itself appears
in the HTML Editor Mode.

If you use the Image Manager, you can display some images at a time.

***NOTE!***
<img> tag is inserted between <p> and </p> as below.
e.g.)
<p><img src="http://demo.ocnk.net/data/demo/product/0525as86.jpg"; /></p>

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You can create sub-administrator’s account.　user : Ochanoko/Kawakata　2011-09-05 16:06:00 (JST) 　No.192

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You can register up to 4 sub-administrators and assign various level of permission
to sub-administrators.

*This function is enabled only with the Private Domain Plan.
*Main administrator’s account and sub-administrator’s account cannot be operated in the same browser. Please sign-into a control panel
after sign-out or using another browser.

You can register up to 4 sub-administrators.
Main administrator can limit access to by menu and undisplay Summary in the top page
to a sub-administrator.

1. Go to [Shop Manager] > [Basic Settings] > [Administrators].
2. Enter sub-administrator’s ID using between 4 and 16 lower-case letters and numbers.
3. Enter sub-administrator’s password twice.
4. Select menus to give permission to this sub-administrator.

***NOTE!***
If you change the status of sub-administrator’s account, new settings will be activated
when this sub-administrator signs into the Shop Manager next time.

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Simple mode is available in the Shop Manager.　user : Ochanoko/Kawakata　2011-08-22 16:24:51 (JST) 　No.191

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You can switch the operation mode between the simple mode and the advanced mode at the top of the Shop Manager.

Once you switch the mode, it is saved for the future operation

The simple mode is selected in the beginning, and in item registration pages, Display only required items is selected.
If you need optional fields, remove the check.

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You can use different subjects for auto-reply to users and to shop.　user : Ochanoko/Kawakata　2011-08-22 16:21:46 (JST) 　No.190

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You can vary the subject of order confirmation e-mail, registration completion e-mail and return receipt e-mail for inquiries
between for users and for shop

Enter the subjects in the following pages.

For order confirmation e-mail,
go to [Shop Manager] > [Basic Settings] > [Order Confirmation E-mail].

For registration completion e-mail,
go to [Shop Manager] > [Basic Settings] > [Order Confirmation E-mail],
and click the Edit E-mail button for Registration Completion E-mail.

For return receipt e-mail for inquiries,
go to [Shop Manager] > [Basic Settings] > [Order Confirmation E-mail],
and click the Edit E-mail button for Return Receipt E-mail for Inquiries.

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Page URLs are listed in the Category Control page and the Group Control page.　user : Ochanoko/Kawakata　2011-08-22 16:18:12 (JST) 　No.189

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You can view URLs of category pages and control pages listed.

For URLs of category pages, go to [Shop Manger] > [Inventory Control] > [Categories].
For URLs of category pages, go to [Shop Manger] > [Inventory Control] > [Groups].

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Change Colour　user : nicole wong　2011-07-20 03:00:55 (JST) 　No.186

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Hi, I just joined this service. The template that I am using is Orange Tea, I would like to change the Yellow colour to other colour. Please advise how can I do it?

Thanks
Nicole

How to change colour　(part 1)　user : Ochanoko/Kawakata　2011-07-20 15:11:21 (JST) 　No.187

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If you wish to change yellow colour such as New Items, the color is
assigned using image and they cannot be changed at a time.

To change all of yellow colour, please create a background image, upload
it to the Image Manager, and edit CSS individually.

To upload your image file, go to [Design Control] > [Image Manager], and
select Content Folder.

For titles in the left column and the right column,
let's say you use image file in 155px (width) x 40px (height) same size
as original image and its relative path is (image/test.jpg) here.

For titles in the center column,
let's say you use image file in 500px (width) x 60px (height) same size
as original image and its relative path is (image/test_2.jpg) here.

For header background image,
let's say you use image file in 860px (width) x 120px (height) same size
as original image and its relative path is (image/test_header.jpg).

For footer background image,
let's say you use image file in 860px (width) x 70px (height) same size
as original image and its relative path is (image/test_footer.jpg)

To edit CSS, go to [Design Control] > [CSS], enter Template Name, and
follow the steps below.

To change the title image for Sign-in and Shopping Cart in the left
column, edit Style Sheet as below.

(before)
------------------------------------------------------------------
.shopc_title {
width: auto;
height: 27px;
background-image: url(img/menu_bg01.gif);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
.shopc_title {
width: auto;
height: 27px;
background-image: url(image/test.jpg);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------

To change the title image for List by Category in the left column, edit
Style Sheet as below.

(before)
------------------------------------------------------------------
.category_title {
width: auto;
height: 27px;
background-image: url(img/menu_bg01.gif);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
.category_title {
width: auto;
height: 27px;
background-image: url(image/test.jpg);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------

To change the title image for Group (ブランド一覧) in the left
column, edit Style Sheet as below.

(before)
------------------------------------------------------------------
.pickup_category_title {
width: auto;
height: 27px;
background-image: url(img/menu_bg01.gif);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
.pickup_category_title {
width: auto;
height: 27px;
background-image: url(image/test.jpg);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
------------------------------------------------------------------

To change the title image for E-mail Newsletter in the right
column, edit Style Sheet as below.

(before)
------------------------------------------------------------------
.melmaga_top {
width: auto;
height: 27px;
background-image: url(img/menu_bg01.gif);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
-----------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
.melmaga_top {
width: auto;
height: 27px;
background-image: url(image/test.jpg);
border-bottom: 1px solid #FFFFFF;
margin: 0px;
padding: 13px 0px 0px 22px;
}
-----------------------------------------------------------------

(to part 2)

How to change colour　(part 2)　user : Ochanoko/Kawakata　2011-07-20 15:12:11 (JST) 　No.188

 URL

To change the title image for New Items and Recommended Items in the
right column, edit Style Sheet as below.

(before)
------------------------------------------------------------------
.style1_top {
width: auto;
height: 48px;
background-image: url(img/top_title_bg.gif);
margin: 0px;
padding: 12px 0px 0px 25px;
font-size: 14px;
color: #787861;
font-weight: bold;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
.style1_top {
width: auto;
height: 48px;
background-image: url(image/test_2.jpg);
margin: 0px;
padding: 12px 0px 0px 25px;
font-size: 14px;
color: #787861;
font-weight: bold;
}
------------------------------------------------------------------

To change the header background image, edit Style Sheet as below.

(before)
------------------------------------------------------------------
#header {
width: auto;
height: 120px;
background-image: url(img/header_bg.gif);
background-repeat: no-repeat;
margin: 0px;
padding: 10px 10px 0px;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
#header {
width: auto;
height: 120px;
background-image: url(image/test_header.jpg);
background-repeat: no-repeat;
margin: 0px;
padding: 10px 10px 0px;
}
------------------------------------------------------------------

To change the footer background image, edit Style Sheet as below.
(before)
------------------------------------------------------------------
#footer {
height: 70px;
background-image: url(img/footer_bg.gif);
background-repeat: no-repeat;
background-position: top;
padding: 0px;
margin: 0px;
font-size: 12px;
text-align: center;
color: #787861;
}
------------------------------------------------------------------
↓
(after)
------------------------------------------------------------------
#footer {
height: 70px;
background-image: url(image/test_footer.jpg);
background-repeat: no-repeat;
background-position: top;
padding: 0px;
margin: 0px;
font-size: 12px;
text-align: center;
color: #787861;
}
------------------------------------------------------------------

Click the Complete Entry button at the bottom of the page.

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paypal payment　user : mayumi　2011-07-18 13:47:43 (JST) 　No.184

 URL

Im beginner, I recieved the first order yesterday.
I have a few question.

1)I set up exclusive about tax, but the order Item/amount shows " tax incl".

2)About Payment Method/Amount
The payment terms is Paypal, Status shows non check.
Dose that mean I must register to pay me with the customers e-mail address on Paypal site ?

3)For what can I use Invoice ID ?

Please reply soon,

Best regards,

Mayumi

Tax setting and payment information　user : Ochanoko/Kawakata　2011-07-19 16:56:00 (JST) 　No.185

 URL

Hi, mayumi!

1) We checked your setting and found no tax is registered.
Kindly set tax rates in [Basic Settings] > [Tax Rates] to calculate the total amount based on it.


2) The status of "PayPal non check" in the order list means that we have not received payment confirmation from PayPal.
Please see the actual status in the PayPal My Account page.

3) Invoice ID in the Order Details page is a unique id that was assigned when the transaction is transmitted to PayPal.

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